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General

  • Dramarama Limited is a registered company (number 11552695).

  • We can be contacted by phone 020 8446 0891 or by email info@dramarama.co.uk

  • Our website is www.dramarama.co.uk

  • When you book our classes or courses, you are signifying your agreement with these Terms & Conditions. It is your responsibility to familiarise yourself with them before completing your booking.

  • By submitting an online booking form, parents will receive information about future classes and courses. Parents are welcome to inform us any any time if they no longer wish to receive this information.

  • Dramarama reserves the right, without notice, to modify, cancel, or amend these Terms & Conditions.

 

Our Classes and Courses - Definitions

  • "Term Time" is that period during which we run weekly classes in line with the term dates of the school venue.

  • "Holiday Courses" are sessions that run for a whole day consecutively during school holidays.

  • "Course Days" refers to the each of the days within a Holiday Course.

  • "Classes" refers to our weekly sessions during Term Time.

  • "Trial Classes" refers to two paid-for Classes booked in advance of committing to the full Term Time Classes and fees.

  • "Fees" refers to payment to Dramarama for Holiday Courses and Classes.


Payments

  • Term Time Classes and Holiday Course fees are payable in full in advance. Your child's place in the Term Time Class or Holiday Course will only be guaranteed once payment has been received.

  • If no payment is received, we cannot guarantee that your child has a place in the Term Time Class or Holiday Course, and we reserve the right to exclude your child. We will contact you for payment for any previous Term Time Classes or Course Days attended.


Re-bookings for term time Classes

  • Before the end of each term we will send out re-booking emails for the next term.

  • We will hold a priority place for your child but will only be able to guarantee their place for the next term if we receive payment of fees before the end of our priority booking period.

  • We cannot take responsibility for children unless we receive a completed online registration form in advance of a Class or Holiday Course, and full payment.

 

Bookings for Holiday Courses

  • An online booking form must be completed for every child attending Dramarama. Please include any relevant medical information, and the names and contact numbers of adults authorised to collect each day.

  • If a child is booked onto the wrong course/age group in error, we will do our best to accommodate a child in the correct course but cannot guarantee a place will be available. Refunds will not be given, but credit notes may be issued at Dramarama's discretion. Credit notes are valid for one year.

  • Your child's place is secured only when payment has been made, and an online booking form has been completed.

  • Our Dramatots Course is for pre-Reception children aged from 3 years 6 months to 4 years 11 months, who have been attending nursery school for at least a term. All Dramatots must be confidently toilet trained for a minimum of 3 months, as children cannot attend wearing nappies or pull-ups. If any toilet accidents occur, you will be notified of this at the end of the day. All Dramatots Courses are drop-off sessions.

 

Missed Classes or Holiday Courses

  • Classes or Holiday Courses missed for any reason will not be automatically credited or refunded.

  • All credit notes are issued at the discretion of Dramarama.

 

Cancellations and venue changes

  • We reserve the right to cancel any Class or Holiday Course at any time, including up to the date the activity starts. In the event of such a cancellation, parents/carers will be contacted immediately and we will endeavour to offer a viable alternative and/or a refund for any fees paid, as follows:

  • If Dramarama cancels a Term Time Class, we will aim to re-schedule the Class, or the time will be 'made up' with longer subsequent Classes during the Term. If the time cannot be made-up, we will refund the missed Class.

  • If Dramarama cancels a Holiday Course (in part or in full), we will aim to re-schedule the Course (in part or in full). If the Course cannot be re-scheduled, we will refund any fees paid.

  • If a Class or Course is cancelled due to incident outside of Dramarama's direct control (e.g. venue closure, bad weather, internal school events, etc.) parents will not be refunded and the Class or Course will only be made up at Dramarama's discretion.

 

Exclusions

  • We reserve the right to exclude you or your child from any of our activities in the event that we consider that:

  • You are in breach of these Terms & Conditions;

  • Your child’s behaviour is disruptive or likely to put other children, participants or teachers in danger;

  • Your behaviour towards us, other customers, our suppliers, agents, managers or sub-contractors is disruptive, inappropriate, consistently negligent (including late collection of your child) or is likely to bring us, our business or our products or services into disrepute.

In the event of an exclusion no fees or deposits will be repaid and we will seek payment for any unpaid fees due.


Liabilities: General Disclaimer

  • For the avoidance of doubt, all our services are provided on an “as is” basis and except as expressly stated herein without representations, conditions, warranties or other terms of any kind, either express or implied, including (but not limited to) child development non infringement of title but excluding the implied warranties of satisfactory quality and fitness for purpose.

 

Health and injuries

  • We accept your child on the assumption of good health. It is your responsibility to alert us to any medical conditions, complaints or relevant history.

  • We do not accept responsibility for any loss or damages.

  • We do not accept any responsibility for any personal injury or death to anyone attending any Term Time Class or Holiday Course, save to the extent that such an injury shall be caused by the negligence or default of any member of our staff or any default on our part.

  • We expect all our students to leave our facilities, including the bathroom, as they found them.

 

Personal property
We do not accept responsibility for any loss or damage to personal property belonging to your child.

 

Other losses

  • We do not accept responsibility for any loss or expense due to circumstances beyond our control including, but not limited to, delays in public transport, weather, sickness, bereavement, strikes, industrial action, terrorism, fire and riot.

  • Without prejudice to other terms herein, in no circumstances including our own negligence will we be liable for any economic losses (including without limitation loss of revenue, profits, contacts, business or savings), loss of goodwill or reputation, any other special indirect or consequential losses or losses to third parties.

 

Third parties
Any person who is not party to these Terms & Conditions or any document or agreement incorporating these Terms & Conditions shall have no right under the contract to enforce any of its terms. Right of third parties act 1999.